Mission Statement

We are committed to being the most trusted and reliable transportation provider in North America. Our desire to be the best at what we do is reflected in our attitude and culture.


We will maintain our core business values as we pursue an aggressive growth strategy. Our values define us as an organization and are the foundation of our success. This is the Bolt Way:

Customer Focus

To ensure an overwhelmingly positive experience for our customers, we will always:

  • Provide exceptional customer service
  • Follow through on all commitments
  • Operate in a safe and responsible manner
  • Continue to invest in technology
  • Ensure timely and effective communication on every shipment we manage


Our business culture gives us a competitive advantage. We maintain a positive work environment where:

  • Every member of the team is given an opportunity to learn and be successful
  • We embrace diversity and treat each other with dignity, compassion and respect
  • Health and wellness of our employees is a priority
  • We embrace servant leadership
  • A positive attitude is the most valued attribute at every level of this organization

Strong Partnerships

We recognize the importance of building strong relationships with our capacity partners:

  • It is our goal to be considered the Carrier of Choice in the eyes of all drivers
  • We will work tirelessly to ensure that our drivers are safe and successful
  • We will ensure that our drivers feel welcomed, appreciated and supported
  • It is our goal to be considered the Broker of Choice in the eyes of our partner carriers

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